CARAY PRIVACY POLICY

We collect information from customers to help us serve you better. We respect your privacy and are committed to maintaining and using this information responsibly. This privacy policy refers to the use and disclosure of personal information that we collect from you. By visiting any of our websites, or providing us with your information, you are accepting the practices described in this privacy policy.

INFORMATION WE COLLECT ABOUT YOU

Any personal information you provide to us is kept on secure servers and in our internal systems. We collect information by registering online or updating your account, logging in, placing an order, opting out to receive emails from us, shopping online, requesting a catalog, or entering a sweepstakes, contest, promotion or survey. We may also collect information from you in our stores through our catalogs or other marketing material. This information may include, but is not limited to, your contact information (for example, your name, email address, billing and shipping addresses, and phone number) and your credit card information. If you create an account online, you also have the option to provide your product preferences and demographic information. If you use the “send this product style to a friend” functionality on all product pages, or if you decide to send an email from our site to a friend, we will also collect your friend’s name and email address. Your friend’s information is only used to send the forwarding email and is not stored in our customer or marketing databases. In addition to the information that you voluntarily provide when using our site, we may also record information that your browser regularly shares with websites. This may include your browser type, browser language, Internet Protocol address, software and hardware attributes, the date and time of your visit, the geographic location of the Internet Protocol address, and the pages you visit. . In general, this data will be anonymous and will be collected in an aggregate way. We will not attempt to associate anonymous data with your personally identifiable data. We have implemented remarketing, Google Display Network impression reporting, and Google Analytics demographics and interest data on this site. Third-party providers, including Google, display their ads on websites across the Internet. You and third-party providers, including Google, use first-person cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) to report, optimize, and serve ads based on someone’s past visits to your website. . You can personalize your experience by adjusting the ad settings in your Google account. We will not facilitate the merging of personally identifiable information with non-personally identifiable information previously collected from the features of Display Advertising that is based on the DoubleClick cookie, unless you have strong notice and prior consent from the user ( that is, choose to enter) to that merger.

HOW WE USE THIS INFORMATION

When you provide your email, when requesting a catalog or placing an order, you can receive catalogs by mail from us. We also occasionally make it available for limited use by unaffiliated third parties. When you place an order on any of our websites, we use this information to process and track your order and to contact you by email, post or phone if we have any questions or concerns regarding your order. If you provide an email address during the checkout process, you will also receive order and shipping confirmation emails. We also keep a record of your purchases made on any of our websites and we combine this with information that you have provided in our retail stores or over the phone in order to better serve you. We may combine the information you provide with demographic information and information that is publicly available. We may also use information about your product preferences and interests to improve our site design and enhance your shopping experience. When we offer sweepstakes, contests, promotions or surveys, you may be required to provide certain personal information so that we can notify winners and / or fulfill promotional obligations. In these cases, you have the option of receiving emails or other communications from us regarding our products, services, contests, and promotions. Even if you have previously decided not to receive email or postal mail from us, you may still receive information related to sweepstakes, contests, promotions or surveys in which you have participated. We may also share your information, including, without limitation, your email address (but not your credit card information) with unaffiliated third parties that would allow them to contact you about products or services in which you may be interested. Sale of part or all of our businesses. You should also be aware that we may disclose specific information about you if required to do so by law, governmental request, to respond to subpoenas, court orders, administrative orders or other legal process or based on our good faith belief that it is necessary to Comply. or comply with such law, petition or court order, prevent fraud, protect our rights, or protect the users of our websites or the public.

MARKETING EMAIL COMMUNICATIONS

At various points on our websites, you have the option to join our email list and receive information about our products, services, and offers. Also, if you provide us with your email address when you register online or update your account, log in, place an order, choose to receive our emails, shop online, request a catalog or participate in a sweepstakes, contest, promotion or a survey, you can be automatically added to our email list and receive marketing or promotional information from us. If you do not want to receive marketing emails, you can choose to click on the unsubscribe link at the bottom of all marketing emails or you can send an email to business customer service business.usa@caray.co with the following:

• The phrase “Do not send email” in the subject line

• Your name and email address From time to time, we may share your information, including, without limitation, email addresses (but not your credit card information), with unaffiliated third parties whose products or services may be of interest. for you and they have their own privacy policy. If you do not wish to receive marketing emails from these third parties, you can opt out of receiving customer service at business.usa@caray.co with the following:

• The phrase “do not share email” in the subject line

• Your name and email address

You can also contact us by post in relation to any of the above, writing to:

Caray USA LLC
Customer Support
8244 key royal circle apt 636 Naples Florida
Naples Florida
Or you can reach us by phone at
(+1) 7862337410
Naples Florida
Monday – Friday, from 8 am to 5 pm.

Please note that it may take up to 10 business days to remove you from our marketing email lists. If you choose not to receive our marketing emails, you will continue to receive order confirmation messages and sending emails.

CHANGE ADDRESSES OR CATALOG PREFERENCES

If you do not wish to receive catalogs, promotional offers or third party catalogs sent to you, please send an email to business.usa@caray.co with the following:

• The phrase “no catalog” in the subject line

• Your name and full postal address as it appears in your catalog

You will receive a confirmation email that your application has been received and processed. Although we strive to update our mailing list as frequently as possible, you may receive another catalog before we can remove it.

If you do not want promotional offers or third party catalogs to be sent to you, please send an email to business.usa@caray.co with the following:

• The phrase “do not share catalog” in the subject line

• Your name and full postal address as it appears in your catalog.

If you want to change your postal or email address, please send an email to business.usa@caray.co with the following:

• The phrase “change of address” in the subject line

• Your name, fill in your postal or email address and the new address to which you would like to change it.
You will receive a confirmation email that your application has been received and processed. You can also contact us by post in relation to any of the above, writing to:

Caray USA LLC
Customer Support
8244 key royal circle apt 636 Naples Florida
Or you can reach us by phone at (+1) 7862337410 Naples Florida, Monday – Friday, 8 am to 5 pm.

HOW WE WORK WITH THIRD-PARTY SERVICE PROVIDERS

Some of our websites are operated by licensees, and we ask that they follow these same privacy practices, except that they will also share the information they collect with us. Sometimes these service providers need information about our customers to perform their jobs, such as fulfilling orders and promotions, maintaining and managing our customer database, and reporting customer behavior and / or preferences. When we allow these service providers to have access to your information, we ask them to keep your information confidential and we do not allow them to use it in any way other than to help us serve you better. Today, we use the services of some carefully selected marketing companies to help manage and optimize our Internet business and communications. These companies help us measure the effectiveness of our advertising and better understand how visitors use our sites. To do this, cookies and web beacons are placed on our websites on our behalf. The type of information collected in this way includes the pages visited, the products viewed, and the products placed in your shopping cart. By supplementing our records, this information helps us to identify which pages are most attractive to our visitors, which of our products are of most interest to our customers, and what kinds of offers our customers like to see. Although our marketing partners record information from our sites on our behalf, the data subsequently retrieved cannot be used for any reason without our permission. If you prefer that we not include your information in our ongoing analysis to improve our websites, products and offerings, you can “opt-out” by sending an email to business.usa@caray.co In addition, we may share statistical, demographic and other non-personal nature with third-party companies to help manage and optimize our business and communications on the Internet.

YOUR ONLINE ACCOUNT

When setting up an account online on any of our websites, you will be asked to select a password. The recovery of personal information related to you and your order history is only available to you if you provide the correct password that you have created. After providing your password, you can edit or delete your information at any time through the “my account” page. If you forget your password, you can request that it be emailed to your email address. We will not give passwords over the phone, nor will we send by email to an address other than the one used to register. If you request that your password be emailed to you, your credit card information will be automatically removed from your profile for your protection. Your address book, found on the “my account” page of every website, is your personal storage space. We do not use the information in your address book to send email promotions or catalogs by mail. When you enter names in your address book, those names will be accessible on your computer to order online on our website, whether you are logged in or not. If you are using a public computer, click the link on your order confirmation page that asks you to “click here to delete all information” after placing your order to maximize privacy.


LINKS TO OTHER SITES

To enhance your shopping experience, our websites may include links to other sites outside of our family of brands. Those websites will have their own privacy policies that you may want to review. Caray is not responsible for these linked websites, outside of our family of brands.

COOKIES and WEB BEACONS

Cookies are pieces of information that we automatically store on your computer if your computer accepts cookies. We use session cookies, which are deleted after the browser is closed, and persistent cookies that remain on the computer until they expire or you delete them. Cookies do not store any personally identifiable information such as your name, address, or any financial information on your computer. We use cookies to recognize you and your preferences in order to improve the purchasing process and provide you with a personalized experience on our websites. A unique user identification number is placed in your cookie that allows us to access information that we can use to improve your shopping experience, such as retaining items in your shopping bag, accessing your address book or supplying of personalized pages based on your purchase history or your purchase history. If you do not want to have cookies on your system, you can configure your browser preferences to reject them. To disable cookies, see the “help” section of your browser for instructions. Web beacons are small sequences of code that are placed on a web page. They are sometimes called “clear GIFs” (Graphics Interchange Format) or “pixel tags.” Web beacons are most often used in conjunction with cookies to monitor activity on our websites. When you visit a particular web page, web beacons notify us of your visit. Since web beacons are used in combination with cookies, if you disable cookies, web beacons will only detect an anonymous visit to the website.

CHILDREN’S PRIVACY

We are concerned about the privacy of young children and do not collect personal information from anyone under the age of 13. We do not intend to sell products to children on our websites and all children’s products we sell are intended to be purchased by adults only.


SECURITY

The security of your information is very important to us. We use 256-bit Secure Socket Layer (SSL) technology to protect the security of your online ordering information. SSL technology encrypts your order information to protect it from being decrypted by anyone other than hell. Once you enter the payment page, your computer will start communicating with our server in secure mode. You can tell that you are in safe mode by the following:

• The “http” in the web address will be replaced by “https”

• Depending on the browser, you will see a lock or solid key at the bottom of the browser window.

Only browsers using 256-bit Secure Socket Layer technology can apply through our websites. If your browser does not support SSL, you can get an update from the Microsoft or Mozilla home page.

While we do implement these and other security measures on our sites, please note that 100% security is not always possible. You also play a role in protecting your information. Because your password allows access to your personal information, keep your password secret and do not disclose it to others.

UPDATES TO THE PRIVACY POLICY

We may update our privacy policy from time to time and our use of the information we collect is subject to the terms of the privacy policy in effect when we collect that information. Whenever we make a change, we will post the updated policy on this site and we encourage you to review our policy periodically. If we intend to change our policy in a way that significantly changes the way we use your information, we will provide you with a meaningful way to opt out of these new uses.
If you have any questions or concerns about our privacy policy, please contact us:

By email:

business.usa@caray.co
By phone: (+1) 7862337410
Naples Florida, Monday – Friday, 8 a.m. to 5 p.m.